Ken Brown Kia Customer Care

We are committed to providing a high standard of service to you and all our customers.

We know we won't always get it right first time so please tell us when we don't and we'll do our best to sort it.

By letting us know if you are unhappy with the service you experienced it gives us the opportunity to put matters right for you and to improve our service in the future for everybody.

Our staff are the best placed to receive your complaint and to work with you to resolve it. You can share your concerns with them in person, by phone, by letter or email.

For customer care issues in Stevenage call Tim Warner on 01438 742309 or e-mail pkbr@btconnect.com

For customer care issues in Harlow call Graham Peskett on 01279 453334 or kenbrownmotosharlow@btconnect.com

What our Customers say:

"We recently purchased a Kia Sedona from your Garage at Stevenage and we have been buying cars from you since 1983 and have had many happy years of motoring.

We are writing to thank you for all the past good service especially your sales executive who was extremely helpful and knowledgeable. We will not hesitate to recommend you to our friends and colleagues we know they will be able to trust your company."

Mr & Mrs Gardner Stevenage

"Over the past 15 years I have purchased twenty vehicles .the service that I have received from the dealer in question has always fallen somewhat short of the mark that I expected when spending relatively large sums of money.

That is until we ordered a Kia from Ken Brown Motors the level of service which we received was unsurpassed and the attention that was paid to myself and my wife were unlike anything that I have experienced since I started buying cars.

I am certain that we will continue our relationship in the future, and recommend Kia and Ken Brown Motors to others."

Mr J Lowe - Lincolnshire