SUZUKI LAUNCHES SERVICE ACTIVATED WARRANTY TO ITS CAR OWNERS
Suzuki GB PLC is very pleased to announce the imminent introduction of its Service Activated Warranty Scheme, Suzuki is unique in the industry in offering this to both its car and motorcycle owners as well as offering it totally free of charge.
Launching to customers on April 3rd, Service Activated Warranty is offered once the car or motorcycle reaches the end of its manufacturer warranty period and is booked in for its next scheduled service within the Suzuki Dealer network. This warranty stays in place until the next qualifying service and is then simply renewed again up to a maximum vehicle age of 7 years / 100,000 miles for cars or 70,000 miles for motorcycles - whichever comes first.
As an enhancement to Suzuki’s well renowned product reliability record, Service Activated Warranty offers ‘Peace of Mind as Standard’ as well as customer retention within its network of new car and motorcycle dealers and authorised repair centres.
Major components are covered, and should a customer decide to sell their car or motorcycle between services and within the seven-year qualifying period, the warranty can simply be transferred to the next owner – again free of charge.
Additionally, Service Activated Warranty can also be applied to a Suzuki that has been purchased privately or has a gap in its dealer service history providing it goes through a Suzuki Vehicle Health Check in the first instance.
Commenting on the launch, Denis Houston, Director Aftersales, Suzuki GB PLC, said: “At Suzuki, customer experience and retention are paramount, the launch of Service Activated Warranty will certainly enhance this for the future, ensuring our customers get the best levels of service, fitment of genuine parts and avail of the expertise within our dealer network rather than going to a non-franchised repairer once their manufacturer warranty expires. Offering Service Activated Warranty free of charge to both our car and motorcycle owners is unique and we are very proud to offer this as a strong message in support of our customers”.