Reviews from
Google
4.7
#
3055 Reviews
4.7 Average of 3055 Reviews
  • 15 hours ago

    Emma and the team have been a great help throughout the purchase of my new car. The service has been exceptional from start to finish with Emma being accommodating in our requests even on her day off!

    Ken Brown Hyundai Letchworth
  • 1 day ago

    Lee Chapman nice young man sorted everything out for me with my new car . nothing was to much trouble thankyou

    Ken Brown Kia Stevenage
    Response from Ken Brown Motors 23 hours ago

    Hi Barry Thank you so much for the great 5-Star Google review that I will naturally share with Lee and the rest of the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 1 day ago

    We had a pleasant experience, and wonderful and very kind employees. Thank you.

    Ken Brown Hyundai Richmond
    Response from Ken Brown Motors 19 hours ago

    Hello Katie, Thank you for your 5 star review and the lovely comments!!! Regards Mark Magnavacca Service Manager Ken Brown Richmond

  • 2 days ago

    Very patient and accommodating. Thank you for all your help.

    Ken Brown Kia Stevenage
    Response from Ken Brown Motors 23 hours ago

    Hi Dean Thank you so much for the great 5-Star Google review that I will naturally share with the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 2 days ago

    Excellent service from Paul really patient, able to answer all my question, and more importantly not pushy. Everyone I encountered at the dealership was friendly and chatted, not a single sign of arrogance that I have encountered elsewhere.

    Ken Brown Kia Harlow
    Response from Ken Brown Motors 23 hours ago

    Hi Mark Thank you so much for the great 5-Star Google review that I will naturally share with Paul and the rest of the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 2 days ago

    The person who I spoke to was really helpful and polite, he was very nice , tried his best to help me. Thanks so much to him and all staff.

    Ken Brown Hyundai Richmond
    Response from Ken Brown Motors 19 hours ago

    Hello Haleem Thank you for your 5 star review and the lovely comments!!! Regards Mark Magnavacca Service Manager Ken Brown Richmond

  • 2 days ago

    THANKS Sal for everything

    Ken Brown Hyundai Letchworth
    Response from Ken Brown Motors 1 day ago

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 2 days ago

    Picked new car from ken browns harlow thay were very professional a d Stewart was excellent customer are was excellent

    Ken Brown Kia Harlow
    Response from Ken Brown Motors 23 hours ago

    Hi Dale Thank you so much for the great 5-Star Google review that I will naturally share with Stewart and the rest of the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 3 days ago

    I appreciated the excellent assistance I received from the service team after boot lock failed. Delighted that I can now access the boot with no issues. I would particularly mention Giovanni Capitelli for his professionalism and good humour.

    Ken Brown Hyundai Richmond
    Response from Ken Brown Motors 19 hours ago

    Hello John, Thank you for your 5 star review and the lovely comments!!! I will pass your comments on to Giovanni Regards Mark Magnavacca Service Manager Ken Brown Richmond

  • 3 days ago

    Nathan was great. Thank you.

    Ken Brown Kia Stevenage
    Response from Ken Brown Motors 23 hours ago

    Hi Jacqui Thank you so much for the great 5-Star Google review that I will naturally share with Nathan and the rest of the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 4 days ago

    I visited Ken Brown Hyundai Letchworth to look at their range of Motability vehicles with my wife and the help and support we received from Richard in Sales was refreshing. He took the time to explain and talk us through options, we didn’t feel rushed and the customer service from the onset till we picked up the car was great. After just popping in to take a look we fell in love with the new Kona and ordered it the same afternoon. We picked up our car last weekend and are really pleased. Smashing to drive and great features. Smooth process from start to finish. Would highly recommend this garage, with great customer service. Thanks Richard I have a happy wife so a happy life

    Ken Brown Hyundai Letchworth
  • 4 days ago

    Dan was very helpful when buying my new car, he contacted me several times to let me know what was going on and answered any questions I had. Great service and I will definitely recommend.

    Ken Brown Kia Harlow
    Response from Ken Brown Motors 23 hours ago

    Hi Kath Thank you so much for the great 5-Star Google review that I will naturally share with Dan and the rest of the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 4 days ago Ken Brown Kia Stevenage
    Response from Ken Brown Motors 23 hours ago

    Hi Niall Thank you so much for the great 5-Star Google review that I will naturally share with the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 4 days ago

    Giovanni is a great consultant and the service was excellent. I recommend it.

    Ken Brown Hyundai Richmond
    Response from Ken Brown Motors 3 days ago

    Hello Katie, Thank you for your 5 star review and the lovely comments!!! I will pass your comments on to Giovanni Regards Mark Magnavacca Service Manager Ken Brown Richmond

  • 4 days ago

    Giovanni Capitelli was really helpful and explained clearly the outcome of the service and MOT and was really accommodating in getting it fixed as soon as possible while I was waiting

    Ken Brown Hyundai Richmond
    Response from Ken Brown Motors 3 days ago

    Hello Serena, Thank you for your 5 star review and the lovely comments!!! I will pass your comments on to Giovanni Regards Mark Magnavacca Service Manager Ken Brown Richmond

  • 4 days ago

    Excellent & speedy service from Giovanni Capitelli. Polite and knowledgeable. Highly recommended!

    Ken Brown Hyundai Richmond
    Response from Ken Brown Motors 3 days ago

    Hello Aristotle, Thank you for your 5 star review and the lovely comments!!! I will pass your comments on to Giovanni Regards Mark Magnavacca Service Manager Ken Brown Richmond

  • 4 days ago

    I want to thank Sal for his hard work in getting my car sorted.

    Ken Brown Hyundai Letchworth
  • 5 days ago

    Just signed the deal on my second vehicle from Ken Brown. Always fantastic service from all the staff. Thank you to Adrian, Rhys & Giovanni for always looking after me!

    Ken Brown Hyundai Richmond
    Response from Ken Brown Motors 5 days ago

    Hi Jacci, Thank you for your kind words and 5 star review.

  • 5 days ago

    Brilliant service! Always friendly and competent. Thank you, Nathan!

    Ken Brown Kia Stevenage
    Response from Ken Brown Motors 4 days ago

    Hi Claudia Thank you so much for the great 5-Star Google review that I will naturally share with Nathan and the rest of the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 5 days ago

    Cannot thank you enough, took a test drive in the new electric kona. Customer service and care was fantastic. Sophie our advisor was helpful, professional and provided us with everything we needed to make our decision. We were looked after from the moment we requested the test drive over the phone. Sophie accompanied us on the drive and answered all our questions. The other staff we met were also fantastic. We were made to feel welcome, not pressured into a purchase absolutely 10 out of 10 and will definitely be back. Thank you Sophie and all the staff.

    Ken Brown Hyundai Letchworth
  • 5 days ago

    It was a brilliant experience. I did a test drive of the Kia Sportage..Nathan was brilliant and helpful. Answered every question and he was so engaging. His customer service was 10 out of 10. Of the Higest standard and full of quality. Thank you Nathan.

    Ken Brown Kia Stevenage
    Response from Ken Brown Motors 4 days ago

    Hi Kenn Thank you so much for the great 5-Star Google review that I will naturally share with Nathan and the rest of the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 5 days ago

    We got a good Bayon from here last year. Sal helped us and it has been great so far. Thanks again!

    Ken Brown Hyundai Letchworth
  • 5 days ago

    Thank you Sal

    Ken Brown Hyundai Letchworth
  • 6 days ago

    Nice enough people.

    Ken Brown Kia Harlow
    Response from Ken Brown Motors 4 days ago

    Hi Gary Thank you so much for the great 5-Star Google review that I will naturally share with the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 6 days ago

    Alan was very efficient friendly and helpful. Prompt service. Video is a nice touch

    Ken Brown Kia Harlow
    Response from Ken Brown Motors 4 days ago

    Hi David Thank you so much for the great 5-Star Google review that I will naturally share with Alan and the rest of the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 6 days ago

    Exceptional staff in the service department, particularly Giovanni and Niranjan. Always attentive and responsive to customer needs and concerns.

    Ken Brown Hyundai Richmond
    Response from Ken Brown Motors 6 days ago

    Hello Jojo Alexander, Thank you for your 5 star review and the lovely comments!!! I will pass your comments on to Giovanni & Naz Regards Mark Magnavacca Service Manager Ken Brown Richmond

  • 1 week ago Ken Brown Kia Harlow
    Response from Ken Brown Motors 4 days ago

    Hi Matthew Thank you so much for the great 5-Star Google review that I will naturally share with the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 1 week ago Ken Brown Hyundai Letchworth
    Response from Ken Brown Motors 6 days ago

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 1 week ago

    Purchased a kia sportage last week,Nathan provided us with a 5 star service, very thorough with showing us all the features of the car.

    Ken Brown Kia Stevenage
    Response from Ken Brown Motors 4 days ago

    Hi Ivan Thank you so much for the great 5-Star Google review that I will naturally share with Nathan and the rest of the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

  • 1 week ago

    Very pleasent experience with no pushy sales people.Emma was a great help,explaining evrrything about both cars we were interested in,she arranged for us to test drive both carsi.After test driving both we came to our decision and Emma went through all the options and colours available- even though she should really have been on her way home(just gone closing time) l phoned a few days later to make a quick enquiry and spoke to another very helpful member of staff David ,he answered my query very quickly.The staff are all very helpful and they have made our buying experience an enjoyable one.

    Ken Brown Suzuki Letchworth

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