• 22 hours ago

  Great experience at Ken Brown Harlow with my Kia Picanto. Friendly and knowledgeable staff

  Hannah Allen Ken Brown Kia Harlow
• 22 hours ago

  Very professional service.

  Joanne Jackson Ken Brown Kia Harlow
  Response from Ken Brown Motors 22 hours ago

  Hi Joanne Thank you so much for the great 5-Star Google review that I will naturally share with the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

• 23 hours ago

  Thank you, as ever Kenn Brown provided excellent service and our thanks go to all, especially Giovanni(and Piccolo his dog!) Would

  Catherine Clarke Ken Brown Hyundai Richmond
• 1 day ago

  Great customer service as usual from Alan at Kia in Harlow, he is always helpful and informative. Thank you

  LOUISE Henderson Ken Brown Kia Harlow
  Response from Ken Brown Motors 22 hours ago

  Hi Louise Thank you so much for the great 5-Star Google review that I will naturally share with Alan and the rest of the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

• 1 day ago

  Chris was extremely helpful with the purchase of my new car. Friendly and courteous. I have always brought my cars at Ken Brown stevenage and love driving a Kia.

  Geraldine Smyth Ken Brown Kia Stevenage
  Response from Ken Brown Motors 22 hours ago

  Hi Geraldine Thank you so much for the great 5-Star Google review that I will naturally share with Chris and the rest of the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

• 2 days ago

  Having been unable to book into my usual Hyundai dealer due to their limited availability I found Ken Brown and although closer to me the journey takes longer due to traffic, however, after the most amazing, professional and attentive service delivered by Giovanni I don't think I will be booking my car in anywhere else. From the outset, getting an appointment that suited me, the communication both before and after have been 1st class and the standard of service, timeliness of delivery, e.g. car being aready when they say it will, and the politeness of the people makes it a must when it comes to booking again next year. Thanks for such a great experience and your are a credit to the Hyundai brand.

  Debbie Clements Ken Brown Hyundai Richmond
• 3 days ago

  Excellent service. The staff is friendly and helpful. The process was quick and easy. I am enjoying my new car. Thank you Ken Brown!

  Kudzai Denhere Ken Brown Kia Stevenage
  Response from Ken Brown Motors 22 hours ago

  Hi Kudzai Thank you so much for the great 5-Star Google review that I will naturally share with the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

• 3 days ago

  Great Hyundai dealer and show room at this location. I have been here twice and both times I have had a very pleasent, informative experience. So much so that I will be picking our new car up soon. The gentlemen that work here are absolutely wonderful. Specifically Adrian and Rhys. Very relaxed, welcoming demeanour. Very knowledgeable and pleasant to deal with. I had full autonomy to test drive their vehicles as I wished and there was certainly nothing pushy at all when it came to the sales procedure. Really top notch experience. Thanks very much guys.

  Kaveh Montazer Ken Brown Hyundai Richmond
  Response from Ken Brown Motors 3 days ago

  Good morning Kaveh Thank you so much for the kind review, comments and 5 stars.. I will pass this on to the team

• 3 days ago

  Will like to thank KIA Stevenage,for chasing up for my locking nut key.i think I was being a little inpatient, and am grateful that I got a call this morning with some good news.. Once again thank you Ken Brown Stevenage

  Hennis Sylvester Ken Brown Kia Stevenage
  Response from Ken Brown Motors 22 hours ago

  Hi Hennis Thank you so much for the great 5-Star Google review that I will naturally share with the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

• 3 days ago

  Having recently purchased a car with Sal I would thoroughly recommend him. He was informative, knowledgeable, respectful and not pushy. He gave me a great deal on a fabulous car and did everything he promised he would. I can go back anytime I want for advice or further help.

  Pauline Chappell Ken Brown Hyundai Letchworth
  Response from Ken Brown Motors 2 days ago

  Hi Pauline, thank you so much for your feedback. We're thrilled you had a great buying experience, and happy to help any time.

• 5 days ago Szilvia Vikartoczky Ken Brown Hyundai Richmond
  Response from Ken Brown Motors 3 days ago

  Thank you for the 5 stars Szilvia, speak soon

• 5 days ago

  Excellent and friendly staff. My service was undertaken as agreed and on time. All great !

  Philip Reece Ken Brown Hyundai Letchworth
  Response from Ken Brown Motors 4 days ago

  Hi Philip, we're thrilled to hear of your positive experience and we look forward to welcoming you next time!

• 5 days ago

  Hiya , just a quick review, pop in the Kia show room In Stevenage on Saturday and ended up buying a new EV 6 ,Dealing with Nathan Humes, was very helpful and knew his stuff just like to say thanks to Nathan as he knew a lot about the car and came to a good deal Thank you Brian

  Brian Ken Ken Brown Kia Stevenage
  Response from Ken Brown Motors 3 days ago

  Hi Brian Thank you so much for the great 5-Star Google review that I will naturally share with Nathan and the rest of the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

• 6 days ago

  Excellent service, have bought & leased our last 6 cars with Ken Brown Richmond & the last 3 with Rhys. Highly recommended

  Kieron Collins Ken Brown Hyundai Richmond
  Response from Ken Brown Motors 3 days ago

  Thank you for the great review and 5 stars

• 1 week ago Gary MacLeod Ken Brown Hyundai Letchworth
  Response from Ken Brown Motors 6 days ago

  Thanks for your feedback, Gary!

• 1 week ago

  Joe on service was very friendly and nice

  andy connolly Ken Brown Hyundai Letchworth
  Response from Ken Brown Motors 4 days ago

  Thanks for taking the time to review us, Andy!

• 1 week ago

  Hopeless dealership that didn't know much at all about their new EVs. I remember a few years ago asking something as basic as if the wing mirrors will dip during a reverseThe sales rep didn't have a clue. Any car can develop problems but I didn't think our 2.5 year old Ioniq 5 would have a broken rear door mechanism so soon. Anyway, their garage couldn't fix it which is not unusual but now we got a two week for them to take the door apart but the best part is there's no courtesy car unless we wait another month. Best part is we asked if the neighbouring Hyundai garages had space in their calendars; no, they have no idea and we have to phone them ourselves. What a joke of an operation.

  David Tang Ken Brown Hyundai Letchworth
  Response from Ken Brown Motors 4 days ago

  Hi David, we are sorry to hear that your experience with us wasn't up to your expectations on this occasion. I have fed this back to the team. We are a franchised Hyundai dealer so would only have access to check availability at our own sites, but I understand you're booked in with us and we look forward to welcoming you then. Many thanks

• 1 week ago

  Spent the afternoon discussing options for a new purchase,was made to feel very welcome,all options were explained to me,took a vehicle out for a test drive. After being shown my options I felt well advised by Paul Gowers and his colleagues to sign on the dotted line. Can't wait till end of June now to collect my new vehicle.

  Caroline Walker Ken Brown Kia Harlow
  Response from Ken Brown Motors 3 days ago

  Hi Caroline Thank you so much for the great 5-Star Google review that I will naturally share with Paul and the rest of the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

• 1 week ago

  Very helpful service from Alan at Ken Brown Kia.

  Paul Woodford Ken Brown Kia Harlow
  Response from Ken Brown Motors 1 week ago

  Hi Paul Thank you so much for the great 5-Star Google review that I will naturally share with Alan and the rest of the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

• 1 week ago

  Good service friendly service

  Micheal Knight Knight Ken Brown Kia Stevenage
  Response from Ken Brown Motors 1 week ago

  HI Micheal, thank you for taking the time to leave us a review. We look forward to seeing you again in the future. Kind regards James Branch Manager

• 1 week ago

  Worst car Kia Niro phev3

  A. M. Ken Brown Kia Harlow
  Response from Ken Brown Motors 21 hours ago

  Dear A.M, Thank you for taking the time to leave us a very important Google review. I would like to take this opportunity to apologise for the longer than expected wait and the fact we couldn't investigate the issue any sooner. I believe you encountered the original issues with your local Kia dealer so I'm glad we have managed to book the vehicle in with ourselves so that we can hopefully rectify the issue when it is due in with ourselves. Kind regards Paul Rumsby Franchise Director

• 1 week ago

  I have just bought a second hand Tucson with help and and assistance from Iain Davidge. It was a great experience. Very recommended. Thank you, Iain.

  Huseyn Guliyev Ken Brown Hyundai Richmond
  Response from Ken Brown Motors 3 days ago

  Thank you for the great review and 5 stars

• 1 week ago

  I recommend Ken Brown Motors Stevenage, Nathan and the team are always helpful. 5 Star service.

  Emma Coyle Ken Brown Kia Stevenage
  Response from Ken Brown Motors 1 week ago

  HI Emma, thank you for taking the time to leave us a review. Enjoy your new Picanto! Kind regards James Branch Manager

• 1 week ago Peter Nicholls Ken Brown Kia Stevenage
  Response from Ken Brown Motors 1 week ago

  HI Peter, thank you for taking the time to leave us a review. We hope yo see you again in the future. Kind regards James Branch Manager

• 1 week ago Shane Stocks Ken Brown Kia Stevenage
  Response from Ken Brown Motors 1 week ago

  Hi Shane, thank you for your 5 star review! Have a great day. Kind regards James Branch Manager

• 1 week ago

  I requested a general part-exchange value for my Suzuki Ignis via their website this week. The valuation was about £1500 less than I had been offered elsewhere. No sooner had I left their website, my phone rang and it was this dealership. I declined the call as I didn’t now want to progress matters any further. Then an email soon after from presumably the sales person who’d just rung me. I told her clearly the valuation was way out and I was no longer interested. Then, a second email from the same person asking me what car I was interested in and that she would speak to her manager about the previous valuation level. I immediately responded telling her I had already said I did not wish to proceed and asked her to essentially respect that decision. Today, I was telephoned by them again with a further message left. I don’t like being harassed by car dealers wanting a sale when I have clearly told them, and in writing, that I am not interested. They may have great feedback overall, but in my direct experience, not taking NO for an answer, doesn’t incline me to leave them any. Two stars for at least responding quickly. Three stars off for not accepting the customer’s choice not to progress matters any further.

  N L Ken Brown Hyundai Letchworth
  Response from Ken Brown Motors 6 days ago

  Good afternoon, we are sorry to hear of this and will ensure this is fed back to the team.

• 1 week ago

  Thank you Alan for your friendly service today. This is the reason I have returned to Ken Brown. Excellent and friendly service. Which was lacking from my last dealership.

  sue ward Ken Brown Kia Harlow
  Response from Ken Brown Motors 1 week ago

  Hi Sue Thank you so much for the great 5-Star Google review that I will naturally share with Alan and the rest of the team at Harlow. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future, Kind regards Paul Rumsby Kia Franchise Director

• 1 week ago

  Well,that was easier than I thought it would be!!Clint Louis at Ken browns was fabulous!!Everything was explained to myself and my husband,we were served coffee and hot chocolate and had some good laughs. We were made to feel welcome and nothing was too much trouble. I would highly recommend Ken browns in Stevenage and definitely chat to Clint. He's a really nice guy and quite funny!! Good show to all at Ken browns, well done lads and ladies!!!xxxx

  beth mcglynn Ken Brown Kia Stevenage
  Response from Ken Brown Motors 1 week ago

  Hi Beth, thank you for taking the time to leave us a review. i will share your comments with Clint. Have a great day! Kind regards James Branch Manager

• 1 week ago

  Took my car in for a service. Expertly handled by Kerry. Thank you!!

  Hasan Deen Ken Brown Kia Stevenage
  Response from Ken Brown Motors 1 week ago

  HI Hasan, thank you so much for your review. I will pass your comments onto Kerry. Have a great day! Kind regards James Branch Manager

• 1 week ago

  If you are looking for VIP treatment. This is the place to go to. I always receive the best welcome and best good bye and all my questions are answered. The manager is always around to provide you with valuable information and support and share a joke or two. He is the backbone of this team and everyone gives you the same level of service. They always make it look a like a walk in the park.

  Miloud Aniba Ken Brown Hyundai Richmond
  Response from Ken Brown Motors 1 week ago

  Thank you for such a great review!

No reviews available